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What is gambling?

Gambling involves risking money or something else of value on the outcome of a game or event when the result involves chance. Many of us have gambled at some time in our lives. In Australia, there are many forms of gambling available including:
  • Poker and other electronic gaming machines (pokies)
  • Horse and greyhound racing
  • Scratch tickets or other lottery tickets
  • Lotto and Powerball
  • Roulette and other games at a casino
  • Poker and other card games
  • Internet gambling

What is the history of gambling in Australia?

The first Melbourne Cup was run in 1861. In 1956 poker machines were legalised in NSW clubs. TAB off-course betting was established. In 1984 hotels were permitted to install gaming machines. By 1992 NSW clubs were required to be licensed to install gaming machines. Following this the Star City Casino opened in 1995. In 1997 a telephone counselling and referral services for problem gamblers and their families was launched in NSW.

How widespread is gambling in Australia?

In 2016, Australia was estimated to have 197,122 poker machines installed. Half of these are in NSW. (The World Count of Gaming Machines 2016). Gambling brings tax revenue to the government. In 2015-16 revenue reached $2 billion in NSW alone. In the same year the total gambling turnover in Australia was about $204 billion in 2015-16; nearly 70% from poker machines. In 2016, Australians lost an average of $1,273 per capita in gambling. (Australian Gambling Statistics 33rd edition).

Why do some people gamble?

People gamble for a range of reasons. These can include:
  • the desire to win money, the jackpot, the car... (pokies)
  • to subsidise low income
  • to escape boredom, for something to do or a place to go that is open late
  • to forget troubles and escape problems and depression
  • to avoid talking to people

What is problem gambling?

There is no single definition of problem gambling. Gambling behaviours occur across a continuum, and there are differences between individuals on when difficulties associated with gambling becomes a "problem" (Australian Productivity Commission, 2008). When gambling is seen as entertainment or social activity, gambling is not a problem. However, if the person gambling experiences difficulty in limiting the time or money spent on gambling causing problems in other areas of their life, or with their family, friends and community, this can indicate that problem gambling is occurring.

What are the signs of problem gambling?

Signs of problem gambling include:
  • thinking about gambling constantly
  • spending more money and time gambling than intended
  • avoiding activities where there is no opportunity to gamble
  • missing work or family events to gamble instead
  • feeling depressed about gambling
  • borrowing or stealing money to gamble
  • needing to borrow money to pay for living expenses, including groceries, petrol and other bills
  • being secretive and hiding gambling activities from friends

What are the effects of problem gambling?

Problem gambling can lead to a variety of problems including:
  • psychological difficulties - shame, guilt, anxiety and depression
  • financial difficulties - inability to pay living expenses, bankruptcy
  • employment difficulties - missing work to gamble
  • family and relationship breakdowns

Why do we need a multicultural problem gambling service?

Gambling is an activity that occurs in some form in most communities. However, culturally and linguistically diverse communities can be vulnerable to problem gambling for a variety of reasons.

Migrants can be socially, culturally and economically marginalised making them vulnerable to problem gambling. Due to the popularity of gambling activities in the Australian environment, migrants may view gambling as a way to acculturate to their new community. New migrants may be socially isolated and gambling venues may provide social contact and a recreation activity, and gambling may also be perceived as a way to supplement income.

Alternatively, migrants may be vulnerable as their culture of origin may be characterised by gambling activities. For example, participating in activities such as card games may be viewed as a method to maintain their culture.

However, not all cultures are supportive of gambling activities, therefore, participating in gambling may be an activity that is conducted in secret. Problem gambling can be associated with a great deal of stigma and guilt, making it difficult for people from some communities who are experiencing problem gambling to seek and access help. These problems can be magnified if the person with problem gambling lacks the cultural and language skills to access mainstream gambling support services.

The Multicultural Problem Gambling Service (MPGS) can assist people with problem gambling access culturally and linguistically appropriate counselling services. The counsellors are qualified and experienced, and understand cultural values around gambling and the barriers experienced by people from culturally and linguistically diverse communities in seeking assistance. MPGS counsellors speak the language of the clients and understand their culture.

Who can use the Multicultural Problem Gambling Service (MPGS)?

MPGS provides services for problem gamblers and their families from culturally and linguistically diverse communities in NSW.

How can MPGS help?

  • Free and confidential telephone counselling
  • Specialised face to face / family counselling in many languages
  • Telephone information, advice and referral to other services
  • Community education programs
MPGS also supports other service providers in NSW, including mainstream gambling counselling and mental health services by offering the following:
  • Training on cross-cultural issues in problem gambling
  • Accepting referrals from service providers
  • Provision of specialist clinical and cross-cultural consultancy and advice

Who funds MPGS?

MPGS is a joint initiative of Multicultural NSW and the Western Sydney Local Health District. Financial assistance for the project is provided by the NSW Government through the Office of Responsible Gambling.

What is Multi-Venue Self Exclusion (MVSE)?

MVSE (or self-banning) is a voluntary process initiated by a person who has a gambling concern, to exclude themselves from specific areas of gambling venues, entire venues, or online providers. This can include hotels, clubs and the Star Casino. All gambling venues in NSW must offer a self-exclusion scheme. Working with Clubs NSW, MPGS can assist in making self-exclusion applications from clubs and hotels in NSW.

Visit Gambling Help Online to download self exclusion forms and read more about self exclusion.

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