The 2019 novel coronavirus (COVID-19) causes severe respiratory illness. The World Health Organisation has declared Coronavirus a pandemic. Symptoms of COVID-19 include fever, a cough, sore throat or shortness of breath. If you have any of these symptoms stay at home and seek medical attention by contacting:
- The Healthdirect helpline on 1800 022 222 for further advice.
- If English is not your main language and you need an interpreter, please call TIS National on 131 450 and ask to be transferred to Healthdirect.
- Your GP or Hospital Emergency Department – if you are unwell, and have either travelled to an affected area or been in contact with a patient with coronavirus in the past 14 days, it is important to phone ahead so they can make appropriate preparations and protect others.
Protect yourself and others by washing your hands regularly and keep your distance from others.
Stay up to date with the latest information about the spread of COVID-19 and the steps being taken to slow the spread by visiting the NSW Health website at www.health.nsw.gov.au/Infectious/diseases/Pages/coronavirus.aspx
Services Australia - Affected by coronavirus (COVID-19)
Australian government information and services to help you if you’re affected by coronavirus (COVID-19) or looking for more details.
COVID-19 and Social Security FAQs
Information about eligibility for social security during COVID-19, 8 April 2020 (PDF 175KB)
COVID-19 and Employment Law
The Migrant Employment Legal Service has put together a Frequently Asked Questions about COVID-19 and Employment Law. Download COVID-19 & Employment Law Frequently Asked Questions here (PDF 226KB)
Celebrating Ramadam during COVID-19
This year, the way Ramadan is observed will be different due to the global COVID-19 (coronavirus) pandemic and the new rules on movement, gatherings and social distancing. Download a fact sheet here (PDF 3383KB)
Guidelines for working with Indigenous & CALD populations during the COVID-19 pandemic
People of culturally and linguistically diverse (CALD) and Indigenous backgrounds often experience challenges in healthcare. This document,aims to provide practical guidelines for health professionals working with Indigenous and CALD people during the COVID-19 pandemic. View the guidelines here.
Impact of the COVID-19 Pandemic on Refugee Health and Resettlement
This webinar recording from the NSW Refugee Health Service discusses the impact of the pandemic on refugee health and resettlement. Watch the webinar here.
Low Cost and Free Meals Directory
The NSW Refugee Health Service has put together this directory of services that can provide low cost and free meals throughout Sydney during the COVID-19 pandemic. Download the Directory here (PDF 319KB)
New measures to support NDIS participants
Minister for the National Disability Insurance Scheme, Stuart Robert, has announced new measures to ensure essential support is in place for NDIS participants, workers and providers through the COVID-19 outbreak. These include the extension of NDIS plans by up to 24 months and face to face planning shifted to telephone meetings where possible. View the Minister's press release here.
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Multilingual resources about COVID-19
NSW Health has developed a wide range of multilingual fact sheets, posters, pictorials, graphics, videos and Frequently Asked Questions about the following plus more:
- coronavirus symptoms
- information for residential care staff and information for families of residential care facilities
- social distancing
- hygiene etiquette and how to hand rub and
- home isolation.
These resources are available in numerous community languages at: https://www.health.nsw.gov.au/Infectious/diseases/Pages/coronavirus-resources-cald.aspx.
Australian Government COVID-19 in Your language
Community information on the current COVID-19 outbreak in multiple languages.
MyAus COVID-19 App
A multilingual resource for Australia’s culturally and linguistically diverse communities about COVID-19, its impact and available support.
SBS Language Coronavirus Information in your language
News and information about coronavirus (COVID-19) available in 63 languages.
SBS Videos 'Coronavirus explained' in your language
SBS has produced a series of videos that explain what coronavirus is. The videos are currently available in English, Filipino, Greek, Italian, Korean, Mandarin, Punjabi, Spanish, Tamil, Arabic, Cantonese, Hindi, Indonesian, Pashto, Persian and Vietnamese with more languages to come soon.
You can view the videos at www.sbs.com.au/ondemand/coronavirus-explained-in-your-language
Multilingual resources for specific situations or communities
COVID-19 resources for refugees
Bendigo Community Health Service has released fact sheets and videos about COVID-19 aimed at refugee communities. The resources are available in Karen, Dari (Afghan) and Dinka (South Sudanese). The resources can be viewed at www.bchs.com.au/blog/613-coronavirus-bendigo-refugee-resource-information-in-karen
Eid al-Adha and COVID-19
NSW Health has produced information about Eid al-Adha, which runs from 31 July to 3 August for 2020 in Arabic (JPG 1343KB), Bangla (JPG 1541KB), Dari (JPG 1272KB), English (PNG 142KB), Hazaragi (JPG 1331KB), Persian (JPG 1245KB), Turkish (JPG 1265KB) and Urdu (JPG 1353KB).
Humans Like Us. Videos in language: coronavirus & hand washing
These videos, audio recordings and posters in pictures and 30 languages explain the best way to wash your hands and keep safe from coronavirus. Languages include: Swahili/Kiswahili, Kirundi, Dinka, Nuer, Lingala, Somali, Amharic, Oromo/Afaan Oromoo, Tigringya, Arabic, Hazaragi, Assyrian, Chaldean, Kurdish/Kurmanji, Dari, Pashto, Farsi/Persian, Bengali, Tibetan, Hindi, Tamil, Chin Hakka/Hakha, Chin Falam, Zomi/Zou, Karen, Rohingya, Burmese and Nepali/Napali. www.humanslikeus.org/coronavirus
Industry Safety Plans for businesses in NSW
Develop a COVID-19 Safety Plan for your small business to help you get back to work. Translated into Arabic, Chinese - Simplified, Korean, Thai and Vietnamese.
Beauty services, tattoo parlours, massage parlours: www.nsw.gov.au/covid-19/industry-guidelines/beauty-and-other-services
Cafés and restaurants: www.nsw.gov.au/covid-19/industry-guidelines/restaurants-cafes-food-courts
MYAN NSW COVID-19 Social Media Resources for Young People
MYAN NSW has worked with their Youth Ambassadors to develop social media posts for young people to help them deal with being in lockdown during COVID-19. The resources are available in Arabic, English, Hindi, Kurdish (Sorani), Macedonian, Mandarin Chinese, Persian, Rohingya, Romanian and Spanish at http://www.myannsw.org.au.
My Hero is You, Storybook for Children on COVID-19
United Nations Inter-Agency Standing Committee developed this story book to assist children across the world to understand and cope with COVID-19. The story book has been translated into over 80 languages. My Hero is You can be downloaded in multiple languages from https://interagencystandingcommittee.org/iasc-reference-group-mental-health-and-psychosocial-support-emergency-settings/my-hero-you
Parenting for lifelong health: COVID-19 24/7 Parenting resources in 70 languages
Parenting for Lifelong Health provides open-access online parenting resources during COVID-19. Topics include: Keeping children safe online, Family budgeting in times of stress, Family harmony at home, Learning through play, When we get angry, Parenting in crowded homes and communities, One-on-one time, Keeping it positive, Structure up, Bad behaviour, Keep calm and manage stress and Talking about COVID-19.www.covid19parenting.com
Quarantine rules in NSW
This page is continually updated with changes to quarantine rules in NSW. Select your language from the drop down menu at the top of the page.
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COVID-19 and your mental health
It is important to take care of our mental wellbeing as well as our physical health during the COVID-19 pandemic. Many of us will be feeling more worried, anxious or depressed about COVID-19. People living with pre-existing mental health issues may be more vulnerable at this time.
Look after your mental health during COVID-19
NSW Health has translated a Face Sheet 'Look after your mental health during COVID-19' into a wide range of languages. You can download the translations of the fact sheet by clicking on the following link and then scrolling down the page to the fact sheet www.mhcs.health.nsw.gov.au/publications/covid-19-coronavirus/covid-19-coronavirus-in-language-resources
Follow the links below for more information about taking care of your mental health during COIVD-19.
Transcultural Mental Health Centre Resources
Although not specifically about COVID-19 we have produced several resources in multiple languages about wellbeing, stress and coping with disaster that may be of assistance at this time:
- A practical guide series - Stress and stress management. Available in Arabic, Cantonese (audio), English, English (audio), Farsi, German, Greek, Italian, Simplified Chinese, Spanish and Vietnamese.
- A practical guide series - Promoting wellbeing. Available in Arabic, Cantonese (audio), English, English (audio), Farsi, German, Greek, Italian, Simplified Chinese, Spanish and Vietnamese.
- Help for you and your family after disasters. Available in Arabic, English, Hindi, Indonesian, Japanese, Korean, Russian Simplified Chinese, Tamil, Thai and Traditional Chinese.
Visit the Transcultural Mental Health Centre website to download multilingual fact sheets on a wide range of mental health issues.
Embrace Multicultural Mental Health Resources
The following fact sheets provide helpful information about anxiety and depression in a range of languages:
- What is anxiety disorder? Available in Amharic, Arabic, Assyrian, Simplified Chinese, Croatian, Dari, Dinka, English, Farsi, Greek, Italian, Khmer, Korean, Krio, Macedonian, Polish, Russian, Serbian, Spanish, Swahili, Traditional Chinese, Turkish and Vietnamese.
- What is a depressive disorder? Available in Amharic, Arabic, Assyrian, Simplified Chinese, Croatian, Dari, Dinka, English, Farsi, Greek, Italian, Khmer, Korean, Krio, Macedonian, Polish, Russian, Serbian, Spanish, Swahili, Traditional Chinese, Turkish and Vietnamese.
- Dealing with difficult times in your life. Audio in Arabic, Simplified Chinese, English, Greek, Italian, Traditional Chinese, Samoan, Spanish and Vietnamese
Red Cross Advice on managing distress
Information for communities, parents and caregivers after a distressing event, available in Arabic, English, Farsi, Somali, Nepali, Formal Swahili and Simplified Swahili. Download these resources here.
Communicating with your child about COVID-19
Emerging Minds have developed a fact sheet about discussing COVID-19 with your child. View this resource here.
Digital Lunch Break
The Digital Lunch Break website has been designed in response to COVID-19 to collate a variety of activities and resources from government and non-government organisations have made available for children and young people. Click here to access the Digital Lunch Break site.
For mental health assistance call the NSW Mental Health Line on 1800 011 511. The Mental Health line provides telephone mental health assistance 24 hours/ 7 days a week. Interpreting services are available when using the Mental Health Line.
In case of an emergency call 000.
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